Penny is Ally's mom and Lester's ex-husband. She explores safaris in different parts of the world as her career and often writes a book about her experiences. She is most experienced with Gorillas and their behaviours. She often compares people's behaviours with those of gorillas. She is a very supportive and loving mother, always there for her daughter.
She also encourages her a lot to show off her talent to the world. Like Ally, she loves love and is crazy for romance. She likes Austin as her daughters boyfriend, and believes that they will be a good pair. She also cares for Ally's friends, especially Trish. She treats her life her own daughter and gives her advice and is always there when she is in trouble.